Strategic Wealth Management Auckland Ltd (Strategic Wealth) (FSP498767) holds a licence issued by the Financial Markets Authority (FMA) to provide financial advice services
The services we provide
We provide advice to our clients across a wide range of financial planning areas. This means our financial advisers provide advice in relation to the following areas:
Cash management and budgeting
Debt management strategies (including borrowing for personal and investment purposes)
Retirement planning strategies
Investment planning strategies (including KiwiSaver)
UK Pension transfers (& some other
overseas pensions)
Australian Superannuation Transfers
General guidance on asset protection and estate planning
General guidance on taxation relating to investments and insurance investment planning
Products we can advise on
Managed investments
Superannuation Schemes
KiwiSaver Schemes
Product providers we may recommend
We are independent, fee-only financial advisers. As such, we may recommend any product we believe is appropriate for our clients. The following providers are those for which we have completed due diligence. We prefer to recommend these products as they align with our investment philosophy.
Dimensional Fund Advisers
Smartshares
SuperLife
Booster
Consilium NZ Limited
Vanguard
FNZ
i-select Superannuation Scheme
Kernel Wealth
Synergy Investments
Our fees and charges
The actual fee charged to you will depend upon the nature and scope of the advice or service we provide. We will discuss and agree the actual fees with you before we proceed, and we will explain how they are payable.
Initial meeting
Whilst an initial meeting may not be charged for, we reserve the right to do so.
Where a consultancy fee is to be charged for this meeting, this will be disclosed to you during that initial meeting, or will have been disclosed prior to the meeting, and agreement obtained from you. This consultancy fee may be charged for specific complex areas where adviser expertise is needed. The fee will be based upon an hourly rate of between $200 to $450+ GST per hour. The actual rate disclosed to the client will depend upon the complexity of the advice required during that meeting and the expertise of the adviser involved.
Planning advice
For a comprehensive Financial Plan, Retirement Plan, Investment Plan, UK Pension Transfer Review Plan and Australian Superannuation Transfer Review Plan, we will charge a fixed fee (subject to GST) for this planning and to provide a written report. An invoice is provided to you at the same time we provide your Plan (also known as a Investment Policy Statement or Statement of Advice) and will be required to be paid within 14 days. These start from $1500 + GST onwards.
For consultancy services, providing expert advice for specific areas, we charge based upon an hourly rate or fixed fee basis, and a quote will be provided beforehand. Our hourly rate ranges from $200-$450 + GST dependent upon the experience of the adviser involved.
Ongoing charges
For ongoing advice, Strategic Wealth will charge either on an hourly rate or fixed fee basis, or as a percentage of the investment funds under management. All such fees are disclosed within your written Plan, which is specific and tailored to the advice provided to you. Your agreement is obtained for these fees to be charged before anything is implemented.
Some KiwiSaver Schemes pay fees to Strategic Wealth, which will be disclosed to you within your Plan, specific to the advice we recommend to you.
If there are other costs incurred in the process of providing our advice and services to you, e.g. incidentals such as travel costs and photocopying, you may be liable for these however, we will discuss and agree any such additional costs with you prior to incurring them.
Our duties and other information
Strategic Wealth Management Auckland Limited, and anyone who gives advice on our behalf, have duties under the Financial Markets Conduct Act in relation to the way we provide advice.
The following is only a summary of the duties we have however, more information is available by contacting us, or by visiting the Financial Markets Authority website at https://www.fma.govt.nz
We are required to:
Give priority to your interests by taking all reasonable steps to ensure our advice is not influenced by our own interests
Exercise care, diligence, and skill, in providing you with our advice
Meet the standards of competence, knowledge and skill set by the Code of Professional Conduct for Financial Advice Services (which are designed to ensure that we have the expertise needed to provide you with advice)
Meet the standards of ethical behaviour, conduct and client care set by the Code of Professional Conduct for Financial Advice Services (these are designed to ensure we treat you as we should, and to give you suitable advice)
Conflicts of interest
Your interests are our priority, and we have an advice process that we follow to ensure we put your interests above our own. This means that our advice and all recommendations we share with you, are made on the basis of helping you achieve your goals as effectively and efficiently as possible, and that are based upon your circumstances and what is important to you.
All our financial advisers undergo training in relation to how to manage conflicts of interest.
All fees are received by Strategic Wealth Management Auckland Ltd, and not by the financial adviser individually. Our Director, who is a financial adviser, and owner of Strategic Wealth Management Auckland Ltd, receives a salary and shareholder drawings from the business, and our one employed financial adviser is a salaried employee. The Directors of Strategic Wealth Management Auckland Ltd may receive a dividend should one be declared.
Strategic Wealth Management Auckland Ltd has a Service Level Agreement with Consilium NZ Limited (Consilium). Consilium is a private company providing access to institutional pricing on investments, investment advisory research, client management systems and business mentoring and support services to financial advisers. We have chosen this relationship for the benefits that Consilium provide Strategic Wealth and its clients. Strategic Wealth is not ‘tied’ to Consilium and there are other investment providers that Strategic Wealth advise on, alongside Consilium. The advice we provide is based upon your best interests, not that of Strategic Wealth nor its advisers. The relationship we have with Consilium, effectively allows us to provide you with access to some of the world’s best investment solutions, which are evidenced based, low cost, robust and highly diversified.
Whilst we choose to have product and service agreements with various investment product providers, we manage any conflicts of interest by ensuring that we prioritise your interests above our own. The advice we provide is based upon an understanding of your goals, needs and circumstances, and providing recommendations which are based on research. We have a register for any conflicts of interest which allows us to actively manage any conflicts which arise with any of our financial advisers or with Strategic Wealth Management Auckland Limited.
Complaints handling and dispute resolution
If you are dissatisfied with our financial advice service, you can make a complaint by emailing info@swmgroup.co.nz by calling 09 213 3310 or writing to us at PO Box 90470, Victoria Street West, Auckland 1142.
Upon receiving a complaint, we make every effort to resolve your complaint at the earliest opportunity. We will consider it, following our internal complaints process:
We may need to contact you for further information
We aim to acknowledge your complaint within one week
We aim to resolve your complaint satisfactorily by providing you with a response within 21 days
If this is not possible, further communication may take place, either formally or by direct discussion with you
If we are unable to resolve your complaint, we will provide you with details of our Disputes Resolution Service, which is Insurance and Financial Services Ombudsman Ltd (IFSO). This provides a free, independent dispute service that may help investigate or resolve your complaint if we have not been able to resolve it to your satisfaction.
You can contact IFSO at:
PO Box 10-845, Wellington 6143
Email info@ifso.nz Tel 04 499 7612
Our Financial Advisers
Phil Ison
I am a Financial Adviser (FSP28921) and I provide advice on behalf of Strategic Wealth Management Auckland Ltd. My contact details: email phil.ison@swmgroup.co.nz mobile 021 443 314
Max Gillard
I am a Financial Adviser (FSP673571) and I provide advice on behalf of Strategic Wealth Management Auckland Ltd. My contact details: email max.gillard@swmgroup.co.nz mobile 0210 250 8844